FAQs

Questions? Answered.

Everything you need to know before you book — and we’re one WhatsApp message away for the rest.

Good To Know

Before you book.

How do I book?

Booking is easy — message us on WhatsApp (0322 0977919) or fill in the booking request form on our Stays page. We’ll confirm availability and your dates personally, usually within the hour.

How do I pay?

We accept cash payments. The details are confirmed with you on WhatsApp when you book — simple and transparent, no hidden charges.

What are the check-in and check-out times?

We’re flexible — just share your expected arrival time in advance and we’ll arrange check-in and check-out around your plans wherever possible.

Are pets allowed?

Yes! Pets are genuinely welcome at Sleek Suites. Just let us know you’re bringing them so we can prepare the suite.

Is parking available?

Yes — free, secure on-site parking is available right inside the Centaurus building for all our guests.

What is the cancellation policy?

Plans change — we get it. Just contact us on WhatsApp and we’ll work it out with you directly.

Still curious?

Ask us anything — we reply fast, day or night.

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